Making and Receiving phone calls 

 Below are some expressions we use for making and receiving phone calls at work. These phrases will help you prepare for telephone conversations in English. 

Writing an effective Email: the difference in Formal and Informal writing


E-mail structure ( Formal / Informal ) 

The main difference between these two types of emails is that formal writing is straight to the point, less detailed, and informative sentences are written in a passive tone. Informal writing, on the other hand, uses descriptive words and is written with an active voice.